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| What is a domain name and why do I need one? |
A domain name is like a company name, it identifies you to your
customers. On the Internet, a domain name would be www.yourname.com.
This is a unique name and it needs to be registered with an Internet
registration company similar to registering your company name with
the Department of State. You need to renew your domain name yearly.
One of the reasons for a domain name is so that you can have your own
e-mail addresses. ie. Info@yourcompany.com or sales@yourcompany.com.
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| Why do I need a website and what is the difference between that and web
pages? |
A website is a collection of web pages. Every time that you go on the Internet, you are visiting websites. The screen full of information that you receive is a web page. All the web pages that belong to that company comprises their website. Some websites are laid out in a more
useable manner than other sites. Some web pages look professional while other pages don't.
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| What is a web presence and why do I need one? |
Some people are using a term called a web presence. What this means is that your company has a website. How big of a web presence you need
depends on your company. Some companies only need a small website to
list their hours, location, and contact information. Think of this
like a large, relatively inexpensive “yellow page” ad in
the phonebook. Other companies need a much more elaborate web
presence, possibly to include a shopping cart and other features. A
lot of people are starting to think that if a company is not on the
Internet, then it is not a real company or at least it is not a
modern business. A basic web presence can be less expensive than an
ad in the phonebook and yet reach more people. Just by putting your
web address and e-mail address on your business cards can convey the
message that we are a modern business. We are all know that every day
more and more people are using the Internet. Some marketing people
liken the idea of putting your web address and e-mail address on a
business card as being as important for a business as having a phone
number.
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| What is a virtual server? |
In order for people to view you webpages, you need to have them located on a computer which has a continuous high speed connection to the Internet. These computers are called "servers." because they server your webpages to whomever chooses to go to your website. Servers, along with their high speed connections, and the their maintenance, are very expensive. In fact, maintaining the servers can easily cost many times more than the cost of the hardware. As a result, most individuals, organizations, and companies chose to have their website located on someone else's server. These websites are considered to be hosted by virtual server accounts.
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| Can I see how many visitors I am getting?
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Yes. We offer a Server side CGI script to allow you to do just that, or you can use you own CGI script. In addition to this CGI script, we offer you your own directory of CGI scripts.
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| Do you offer adult sites? |
No! This benefits you because these sites often reqauire high bandwidth and put a strain on servers resulting in poor speed for the other virtual server websites.
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| When do I get billed? |
You are billed on a monthly basis. The normal billing will run usually right at the beginning of the month. Most accounts are set
up to be paid directly automatically from the credit card on file
every month.
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| What if my card is declined? |
If your card is declined you will receive an invoice via
E-Mail in a PDF Format. In that instance you have 10 days to
either send or fax a check or provide a different credit card.
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| Can I use Bulk E-Mail Programs? |
NO. Bulk E-Mail is considered SPAM. If you have
gone out and purchased a program do not install it and get
your money back. SPAM is annoying and a nuisance. If
you do decide to use a Bulk E-Mail program then your site will
be terminated without any refunds of any kind. Several of the
programs that claim to cloak your email address are not all that
they are cracked up to be. Be safe and don't SPAM
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